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Lead UX Designer - 559

Regular Full Time

Remote

Deerfield, IL, USA

JOB SUMMARY

We are seeking a dynamic and creative UX Designer to join our innovation team. This role will be instrumental in designing user-centered solutions that enhance customer experiences and contribute to the company's strategic objectives. The ideal candidate will have a passion for understanding user needs, comfort with laying the initial groundwork needed to run this new functionality, a knack for practical problem-solving, and the ability to tell the story of complex ideas into intuitive and impactful designs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct and orchestrate customer research to lay the foundation for identify customer needs and pain points across multiple audiences.
Create wireframes, mockups, and narratives to effectively communicate design intentions and align solutions with business goals.
Develop and maintain detailed user journey maps to visualize and improve the end-to-end customer experience.
Plan, conduct, and analyze usability tests to gather direct user feedback and refine product offerings.
Facilitate ideation sessions and workshops, stimulating creative thinking and idea generation across teams.
Work closely with development teams during the implementation phase to ensure designs are translated accurately into final products.
Ensure designs are accessible and inclusive, meeting the needs of a diverse user base.
Collaborate across functions with marketing, sales, and customer support to integrate user experience considerations into all aspects of the customer journey.
Advocate for user-centered design principles within the organization, educating team members and promoting UX best practices.

QUALIFICATIONS:

Bachelor's degree in Design, Human-Computer Interaction, or a related field and/or related work experience.
8 years of experience in UX design, preferably in a tech or innovation-driven environment.
Proficiency in design software such as Sketch, Adobe XD, Figma, etc.
Strong portfolio demonstrating expertise in user research, user interface design, and user testing.
Excellent communication and collaboration skills.
Ability to work effectively in a fast-paced, changing environment.

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Company Description:

Advanced Group leverages over 30 years of expertise in talent acquisition, staffing, and outsourcing solutions to operate the award-winning Advanced Group family of brands, including Advanced Clinical, Catena Solutions, and Advanced RPO. Together, with mastery across professional disciplines and global markets, we’re dedicated to make a difference, every day, for our clients, our candidates, each other, and our communities. Advanced Group’s Shared Services team provides corporate services such as Marketing, Human Resources, Finance & Accounting, IT, and Operations to each of our brands. Our employees are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working team members who are inspired to work amongst diverse backgrounds and perspectives. From our altruistic mission to outstanding career development opportunities, there’s no better place to grow your career than Advanced Group.

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Group in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience. It is Advanced Group's practice not to discriminate against any employee because of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to ensuring the fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.